Privacy Policy

OpenHospitalCost (“we,” “us”) operates openhospitalcost.com (the “Site”), a free, public website that makes hospital price-transparency data searchable. This policy explains what information we collect, how we use it, the third parties involved, and the choices you have.

Information we collect

• Usage data (automatic). Like most websites, we and our providers automatically receive standard information such as your IP address, device and browser type, pages viewed, referring pages, and approximate (city/region-level) location. We use privacy-friendly analytics to understand aggregate usage.
• Information you provide. If you use our contact or correction forms, we collect what you submit (e.g., your name, email address, and message). These submissions are stored in our database and emailed to us so we can respond.
• Cookies and similar technologies. We and third parties (analytics and advertising partners) use cookies and similar technologies to operate the Site, measure usage, and serve ads.

Advertising

• We use Google AdSense to display ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to the Site and/or other sites on the internet.
• You can opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies at aboutads.info/choices. More about how Google uses data is at Google's advertising policies.
• For visitors in the EEA, UK, and Switzerland, where required we obtain consent before using cookies for personalized advertising.

How we use information

• To operate, maintain, and improve the Site;
• To respond to your inquiries and process correction requests;
• To display advertising that helps keep the Site free;
• To monitor for abuse and keep the Site secure.

Service providers

We share limited data with providers that help us run the Site, only as needed to provide their services: hosting and analytics (Vercel), database hosting (Neon), transactional email for form notifications (Resend), and advertising (Google AdSense). We do not sell your personal information.

Your choices and rights

• Opt out of personalized ads using the links above, or adjust your browser's cookie settings;
• Depending on where you live (e.g., under GDPR or CCPA/CPRA), you may have rights to access, correct, or delete personal information we hold about you. To make a request, contact us using the details below.

Data retention

We keep form submissions for as long as needed to respond and maintain records, and aggregate usage data for analytics. The hospital pricing shown on the Site comes from hospitals' public files and is not personal information about you.

Children

The Site is intended for a general adult audience and is not directed to children under 13.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about this policy? Reach us at contact@openhospitalcost.com or via our contact page.